Systems Status


Active - Legacy Windows servers offline

Last updated on Monday February 26, 2024 at 6:07 AM

Feb 26, 06:07 GMT
Identified - The remaining servers, winweb23 and winweb53 will unfortunately remain offline for some time yet. We're taking steps to ensure the integrity of the websites' data which is a lengthy process.
Feb 25, 23:24 GMT
Update - Most of the servers are now back online. Two webservers remain offline while we continue to work on them.
Feb 25, 22:46 GMT
Investigating - Several of our Windows webservers are currently offline. Sites on these servers will be giving a 504 timeout error.
We are currently working on this issue and hope to have it resolved soon.

Resolved - Poor performance on shared Windows server winweb28

Last updated on Saturday February 24, 2024 at 5:05 PM

Feb 24, 17:05 GMT
Resolved - There has been no further occurrence of the problem.
Feb 24, 13:43 GMT
Monitoring - We have identified the source of the problem and sites should now be responding normally.
We will continue to monitor the situation through the afternoon to be sure that the situation does not return.
Feb 24, 13:24 GMT
Investigating - We are experiencing some performance problems on one of our shared Windows web servers: winweb28. This may cause timeouts and other errors to sites running on that server.
We are currently investigating this problem.

Resolved - Some Mail Lite and Mail Extra mailboxes Generating Errors

Last updated on Monday February 19, 2024 at 9:07 PM

Feb 19, 21:07 GMT
Resolved - This incident has been resolved.
Feb 19, 18:47 GMT
Investigating - We are aware and currently investigating reports of some Mail extra and Mail lite mailbox users experiencing errors when attempting to load or view emails in webmail. Investigations are ongoing at this time