.UK Registry maintenance
First reported on Thursday October 23, 2025 at 10:00 AM
THIS IS A SCHEDULED EVENT Oct 23, 10:00 - 12:00 BST
Sep 23, 08:11 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 08:10 BST
Scheduled - Our .UK registry will be performing essential maintenance between 10:00-12:00 BST on 23rd October. During this maintenance customers may experience intermittent connection issues when registering, renewing and updating .UK domains.
.com .net .name registry migration
First reported on Wednesday October 08, 2025 at 3:20 PM
Oct 8, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 10:14 BST
Scheduled - We recently informed you (or your domain administrator) of our plan to migrate your domain(s) from Tucows Domains Inc to IONOS SE. This change is part of our ongoing efforts to consolidate domain management within our group of companies.
We would now like to inform you that this migration will include domains registered through Verisign, specifically those with .com, .net, and .name extensions.
Migration Schedule:
The migration is scheduled to begin on 8 October 2025 at 1:00 PM and is expected to continue until 10 October 2025.
What You Need to Do:
No action is required on your part.
There will be no impact to how you manage your domain(s) following migration, and no interruption to any associated services or the current registration periods. Any updates made during the migration will be temporarily queued and automatically processed once synchronisation with the new registrar is complete.
We apologise for any inconvenience this may cause and appreciate your understanding during this transition.
Website Builder Maintenance
First reported on Thursday October 02, 2025 at 12:00 PM
Oct 2, 12:00 BST
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:13 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Reduced support availability
First reported on Wednesday October 01, 2025 at 3:31 PM
Oct 1, 15:31 BST
Resolved - This incident has been resolved.
Sep 30, 15:16 BST
Investigating - One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.