Website Builder Maintenance
First reported on Thursday March 05, 2026 at 12:05 PM
Mar 5, 12:05 GMT
Completed - The scheduled maintenance has been completed.
Mar 5, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:32 GMT
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Sending email to Microsoft-hosted email addresses may not be possible
First reported on Thursday February 26, 2026 at 12:23 PM
Feb 26, 12:23 GMT
Resolved - The issue has been resolved. Thank you for your patience and understanding.
Feb 24, 16:12 GMT
Monitoring - We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
Feb 19, 17:54 GMT
Update - We have eliminated the disruption for almost everyone affected.
Feb 17, 13:07 GMT
Update - We have eliminated the disruption for some of those affected.
Feb 17, 10:21 GMT
Identified - Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.
We are in contact with Microsoft to request de-listing.
Please accept our apologies for any inconvenience you may be experiencing.
Service Outage - Webmail Unavailable
First reported on Tuesday February 24, 2026 at 9:08 PM
Feb 24, 21:08 GMT
Resolved - The issue has been resolved.
Feb 24, 20:49 GMT
Identified - We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.
Email Delivery Issue – Yahoo and Sky Mail
First reported on Tuesday February 10, 2026 at 10:05 AM
Feb 10, 10:05 GMT
Resolved - This incident has been resolved.
Feb 9, 11:41 GMT
Update - Most email traffic is now flowing as expected. We are in the final stages of unblocking the remaining servers to fully resolve the issue for all users.
Jan 30, 05:25 GMT
Update - We are addressing the issue as quickly as possible. We apologise for the inconvenience caused and thank you for your patience.
Jan 26, 15:45 GMT
Update - We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
Jan 21, 02:05 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Jan 20, 03:20 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 19, 16:37 GMT
Identified - We are aware of an issue impacting email forwarding to Yahoo and Sky Mail addresses. Some customers may experience failed deliveries.
Our Mail Operations team is investigating and will share updates as progress is made.